Kindly read terms and conditions below and tick the appropriate box on the

registration form to accept.

1. All tutors with Wina Tutors are experienced and have been CRB checked. They

are also subject to terms and conditions provided by the organisation and are

committed to providing an excellent, stress-free tuition for your child. We

expect our students to respect all staff and tutors working with them.

2. Wina Tutors will have responsibility for your child only during the registered

sessions. We will be unable to take responsibility for your child once he/she

leaves the premises either during the session, at the start or at the end of the

session.

3. Students will be tutored toward achieving a qualification via an assessed

examination sitting no earlier than 12 sessions after tutoring commences.

Lessons are taught in sessions of 90 minutes for 11+ & KS3 and 2 hours for GCSE

and above with a 10 minutes - 20 minutes break.

Duration for other qualifications vary with each individual.

4. Following an initial assessment of prior knowledge, we will agree a realistic

tutoring plan with your child which will include dates for any forthcoming exams.

The examinations are arranged by your child’s school or by us for an additional

fee for home schooled /private students.

5. We encourage our students to bring homework from school only to be used

as practice for topics covered. We also provide homework were necessary and

expect students to complete all homework given.

FEES

Fees are listed on the website and are subject to change giving at least one

term’s notice.

PAYMENTS

Payments are made monthly in advance preferable by bank transfer to

WinATutors, Barclays Bank, Account Number 70677876 Sort Code 20-62-69.

Payments are due on the last working day of preceding month and invoices are

generated 10-14 days before due date. We would appreciate your support in

making payments before or on these dates. We regret that lessons will only

commence or continue when cleared payment has been received

ABSENCES

We apologize that we will be unable to give refunds for absences from lessons.

However, for students who miss lessons due to illness and other special

circumstances, lessons will be rescheduled to a suitable time. If a student is

consistently absent from lessons without any notice or prior arrangement, it will

be assumed that he/she no longer requires the space and it will be allocated to

another student.

CANCELLATIONS

As a tutoring service, we prepare students toward exams and so we do not

encourage cancellations or withdrawals before an exam. If a student however

decides to withdraw from tuition prior to an exam, a month’s notice will be

required. It will be assumed that students will no longer require tutoring after

the targeted exams unless it is otherwise requested.